Shipping policy

Spankers Shipping Policy

At Spankers, we're committed to delivering your order safely and as quickly as possible. Below you'll find everything you need to know about order processing, shipping timelines, tracking, and delivery.

Quick Overview

  • 🚚 Free shipping on all prepaid orders across India.

  • 💳 Cash on Delivery (COD) orders are charged a flat ₹110 shipping fee.

  • 📦 Orders are processed within 1–2 business days.

  • 🚛 Delivery usually takes 5–7 business days, depending on your location.

  • 📲 Tracking details are shared via Email and SMS once your order is shipped.

Order Processing

All Spankers orders are processed within 1–2 business days after your order is placed.

Orders placed on Sundays or public holidays will be processed on the next working day.

During new launches, festive seasons, or sale periods, processing times may be slightly longer due to higher order volumes.

Shipping Charges

Prepaid Orders

We offer FREE shipping on all prepaid orders across India.

Cash on Delivery (COD)

A flat ₹110 shipping charge is applicable on all Cash on Delivery (COD) orders.

Estimated Delivery Time

Once your order has been shipped, it is usually delivered within 5–7 business days.

Delivery timelines may vary depending on your city, courier partner, weather conditions, public holidays, or other unforeseen circumstances.

Remote locations may require additional delivery time.

Order Tracking

As soon as your order is shipped, you'll receive a shipping confirmation via Email and SMS containing your tracking details.

You can use the tracking link to monitor your shipment until it reaches you.

Delivery Attempts

Our courier partners will make multiple delivery attempts.

Please ensure someone is available to receive the package at the delivery address.

If the order cannot be delivered due to an incorrect address, repeated failed delivery attempts, or refusal to accept the shipment, the package may be returned to our warehouse. Additional shipping charges may apply if the order needs to be shipped again.

Address Changes

If you need to update your shipping address, please contact our support team as soon as possible.

Address changes can only be made before your order has been shipped.

Once the order is dispatched, we won't be able to modify the delivery address.

Order Cancellation

Orders can only be cancelled before they are shipped.

Once an order has been dispatched, it cannot be cancelled.

Delayed Deliveries

While we strive to deliver every order within the estimated timeline, unexpected delays may occasionally occur due to:

  • Courier partner delays

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Government restrictions

  • High order volumes during sales or product launches

We appreciate your patience and understanding in such situations.

Damaged Package on Delivery

If your package appears to be damaged or tampered with at the time of delivery, we recommend refusing the delivery or contacting Spankers Customer Support immediately.

If you've already accepted the package and discover any issue after opening it, please contact us within 48 hours of delivery with your Order ID and clear photos of the product and packaging.

Serviceable Locations

Spankers currently ships across all serviceable PIN codes within India.

If your location is not serviceable by our courier partners, we'll inform you and process a full refund (if applicable).

Need Help?

If you have any questions regarding your order or shipping, our Spankers Customer Support team is happy to help.

📧 Email: support@spankersindia.com

📞 Phone: +91 99090 28843

Please mention your Order ID while contacting us for faster assistance.

Customer Support Hours: Monday – Saturday | 10:00 AM – 5:00 PM (IST)

Policy Updates

Spankers reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon being published on the Spankers website.