Terms of service

Last Updated: July 17, 2026

Welcome to Spankers India. These Terms & Conditions ("Terms") govern your access to and use of www.spankersindia.com, including all products, services, content, and features offered by Spankers Apparels Pvt. Ltd.

By accessing our website, creating an account, browsing our collections, or placing an order, you agree to comply with these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Returns, Refunds & Exchange Policy.

If you do not agree with these Terms, please discontinue using the Spankers website and services.

About Spankers

Spankers Apparels Pvt. Ltd. is an Indian fashion and lifestyle brand offering premium streetwear apparel and accessories through its official website, www.spankersindia.com, as well as selected online marketplaces including Myntra and AJIO.

Registered Office

Spankers Apparels Pvt. Ltd.

802, Shri Vardan Textile Market,

Opp. Samrat School,

Parvat Patiya,

Surat – 395010,

Gujarat, India.

Customer Support

📧 Email: support@spankersindia.com

📞 Phone: +91 99090 28843

Eligibility

To use the Spankers website or place an order, you must:

  • Be at least 18 years of age, or use the website under the supervision of a parent or legal guardian.

  • Provide complete, accurate, and up-to-date information.

  • Use the website only for lawful purposes.

Spankers reserves the right to suspend or terminate access to any account found to be fraudulent, misleading, abusive, or in violation of these Terms.

Your Spankers Account

Creating a Spankers account allows you to:

  • Track your orders

  • Save multiple delivery addresses

  • View your order history

  • Enjoy a faster checkout experience

You are responsible for maintaining the confidentiality of your login credentials and all activities carried out through your account.

Please ensure your account information remains accurate and notify us immediately if you believe your account has been accessed without your permission.

Products & Availability

Spankers makes every effort to display product descriptions, sizing information, colours, and images as accurately as possible.

However:

  • Product availability is subject to stock.

  • Certain products may be discontinued without prior notice.

  • Colours may appear slightly different depending on your device or screen settings.

  • Minor variations in print placement, stitching, embroidery, garment wash, or fabric texture are part of the manufacturing process and should not be treated as defects.

We reserve the right to limit product quantities or refuse bulk purchases where necessary.

Pricing

All prices displayed on www.spankersindia.com are in Indian Rupees (₹) and include applicable taxes unless otherwise stated.

Prices, discounts, promotional offers, and product availability may change without prior notice.

In the event of a pricing error caused by a technical issue or human error, Spankers reserves the right to cancel the affected order before dispatch and issue a full refund.

Payments

Spankers accepts secure payments through trusted payment partners.

Available payment methods may include:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Digital Wallets

  • Cash on Delivery (COD)

Payment options may vary based on your location, order value, or availability.

Prepaid orders are processed after successful payment confirmation.

Cash on Delivery orders may be verified before dispatch.

Order Confirmation

After placing an order on the Spankers website, you will receive an order confirmation via Email, SMS, or WhatsApp.

This confirmation acknowledges receipt of your order request but does not constitute acceptance of your order.

Your order is considered accepted only after it has been packed and dispatched by Spankers.

Spankers reserves the right to cancel or refuse any order before dispatch for reasons including, but not limited to:

  • Product unavailable

  • Payment failure

  • Pricing or technical errors

  • Suspected fraudulent activity

  • Violation of these Terms

If payment has already been received for a cancelled order, a full refund will be initiated to the original payment method.

Order Cancellation

Orders may be cancelled only before they have been shipped.

Once an order has been dispatched, cancellation is no longer possible.

If a cancellation request is approved before dispatch, any prepaid amount will be refunded to the original payment method.

Spankers also reserves the right to cancel an order prior to dispatch in cases such as stock unavailability, courier limitations, payment verification issues, or suspected fraudulent activity.

Orders Through Third-Party Platforms

Spankers products are also available on selected online marketplaces, including Myntra and AJIO.

Orders placed through these platforms are governed by the respective marketplace's policies regarding payments, shipping, returns, refunds, cancellations, and customer support.

The policies published on www.spankersindia.com apply only to purchases made directly through the official Spankers website.

Promotions & Discount Codes

Spankers may occasionally offer promotional campaigns, coupon codes, or limited-time discounts.

Unless specifically stated otherwise:

  • Only one promotional code may be applied per order.

  • Discount codes cannot be combined with other offers.

  • Promotional codes have limited validity.

  • Promotional discounts cannot be exchanged for cash.

  • Spankers reserves the right to modify or withdraw any promotional offer without prior notice.

If an order using a promotional offer is cancelled or returned, the associated promotional benefits may no longer apply.


Shipping & Delivery

All orders placed on www.spankersindia.com are shipped within India through trusted courier partners.

Please refer to our Shipping Policy for detailed information regarding:

  • Order processing time

  • Shipping charges

  • Delivery timelines

  • Order tracking

  • Address changes

  • Delivery attempts

  • Shipping delays

Estimated delivery timelines are provided for convenience and are not guaranteed. Delivery may occasionally be delayed due to weather conditions, public holidays, courier partner issues, natural disasters, or other unforeseen circumstances beyond the control of Spankers.

Once an order has been dispatched, the delivery timeline is managed by the courier partner. While we will always assist in tracking your shipment, Spankers cannot be held responsible for delays caused by third-party logistics providers.

Returns, Refunds & Exchanges

Customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or exchange in accordance with the Spankers Returns, Refunds & Exchange Policy.

All return, refund, and exchange requests are subject to product inspection and approval by our Quality Team.

Products must be returned in their original condition with all tags and accessories attached.

Requests that do not meet our policy requirements may be declined.

For complete details regarding:

  • Return eligibility

  • Exchange eligibility

  • Refund processing

  • Shipping charges

  • Non-returnable products

Please refer to our Returns, Refunds & Exchange Policy.

Damaged, Defective or Incorrect Products

We take great care in packing every Spankers order.

If you receive:

  • A damaged product

  • A manufacturing defect

  • An incorrect product

  • A missing item

please contact Spankers Customer Support within 48 hours of delivery.

To help us investigate your request quickly, please provide:

  • Your Order ID

  • Clear photographs of the product

  • Clear photographs of the outer packaging

  • An unboxing video (recommended for faster verification)

Failure to report such issues within the specified timeframe may affect our ability to process your claim.

Product Care

Each Spankers garment is designed and manufactured with premium materials.

To maintain the quality and longevity of your product, please follow the care instructions provided on the garment label.

Spankers shall not be responsible for damage caused due to:

  • Improper washing

  • Bleaching

  • Excessive heat

  • Ironing directly on prints

  • Tumble drying where not recommended

  • Incorrect storage

  • General wear and tear

Failure to follow the recommended care instructions may void eligibility for returns or exchanges related to product damage.

Product Colours & Measurements

We strive to display product colours and measurements as accurately as possible.

However:

  • Colours may vary slightly depending on your screen settings or device display.

  • Minor variations in garment measurements are normal due to the manufacturing process.

  • Slight differences in print placement, embroidery positioning, garment wash, distressing, or stitching should not be considered manufacturing defects.


User Conduct

While using the Spankers website, you agree not to:

  • Violate any applicable law or regulation.

  • Use the website for fraudulent activities.

  • Attempt to gain unauthorized access to our systems.

  • Upload viruses, malware, or harmful software.

  • Interfere with the security or functionality of the website.

  • Impersonate another person or organization.

  • Submit false information while placing an order.

  • Abuse promotional offers, referral programs, or discount codes.

Spankers reserves the right to suspend or permanently terminate any account found engaging in prohibited activities.

Reviews & User Content

Customers may choose to submit reviews, ratings, photographs, or other content on the Spankers website or social media platforms.

By submitting such content, you grant Spankers a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, display, and share the content for marketing, promotional, or commercial purposes.

You confirm that:

  • The content belongs to you or you have permission to share it.

  • The content does not infringe upon any third-party rights.

  • The content is not defamatory, abusive, misleading, unlawful, or offensive.

Spankers reserves the right to remove or refuse any user-generated content at its sole discretion.

Third-Party Links

The Spankers website may contain links to third-party websites, payment gateways, courier partners, or social media platforms.

These websites operate independently and have their own terms and privacy policies.

Spankers is not responsible for the content, services, availability, or practices of any third-party website.

Accessing such websites is at your own discretion and risk.

Privacy

Your privacy is important to us.

Any personal information collected through www.spankersindia.com is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection, storage, and processing of your information as described in our Privacy Policy.

Disclaimer

While Spankers strives to ensure that all information available on the website is accurate and up to date, we do not guarantee that the website will always be error-free, uninterrupted, or completely secure.

All products and services are provided on an "as available" basis.

To the maximum extent permitted by applicable law, Spankers disclaims all warranties, whether express or implied, including warranties relating to merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms limits any rights available to consumers under applicable Indian consumer protection laws.

Limitation of Liability

To the maximum extent permitted under applicable Indian law, Spankers Apparels Pvt. Ltd., its directors, employees, affiliates, partners, and representatives shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:

  • Your use or inability to use the Spankers website.

  • Delays in delivery caused by third-party courier partners.

  • Temporary website downtime or technical issues.

  • Unauthorized access to your account due to negligence in protecting your login credentials.

  • Incorrect information provided by the customer during checkout.

  • Events beyond the reasonable control of Spankers.

Our total liability for any claim relating to an order shall not exceed the amount paid by you for the respective order.

Nothing in these Terms limits any rights available to consumers under applicable Indian consumer protection laws.

Indemnification

By using the Spankers website, you agree to indemnify and hold harmless Spankers Apparels Pvt. Ltd., its directors, employees, affiliates, and partners against any claims, damages, liabilities, legal costs, or expenses arising from:

  • Your violation of these Terms & Conditions.

  • Misuse of the website.

  • Fraudulent activities carried out through your account.

  • Violation of any applicable law or third-party rights.

Force Majeure

Spankers shall not be held responsible for any delay or failure in performing its obligations due to circumstances beyond its reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Fires

  • Earthquakes

  • Pandemics

  • Government restrictions

  • War

  • Civil unrest

  • Labour strikes

  • Internet or communication failures

  • Courier service disruptions

In such circumstances, our obligations shall be suspended for the duration of the event.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, your use of the Spankers website, or any purchase made through www.spankersindia.com shall be subject to the exclusive jurisdiction of the competent courts located in Surat, Gujarat, India.

Dispute Resolution

At Spankers, we believe most concerns can be resolved quickly through open communication.

If you have any issue regarding your order, payment, delivery, return, or any other service, we encourage you to contact our Customer Support team before initiating any formal legal proceedings.

We will make reasonable efforts to resolve your concern in a fair and timely manner.

Electronic Communication

By using the Spankers website or placing an order, you agree to receive communications from Spankers electronically, including via:

  • Email

  • SMS

  • WhatsApp

  • Phone calls

These communications may include order confirmations, shipping updates, account notifications, promotional offers (where permitted), and customer support responses.

Accuracy of Information

You agree to provide accurate, complete, and up-to-date information while creating an account or placing an order.

Spankers shall not be responsible for delays, failed deliveries, or other issues resulting from incorrect information provided by the customer, including:

  • Incorrect name

  • Incorrect phone number

  • Incorrect email address

  • Incorrect shipping address

  • Incorrect PIN code

Website Availability

We continuously work to ensure that the Spankers website remains accessible and secure.

However, we do not guarantee uninterrupted access to the website at all times.

The website may occasionally be unavailable due to:

  • Scheduled maintenance

  • Technical upgrades

  • Server issues

  • Internet disruptions

  • Unforeseen technical failures

Spankers shall not be liable for any losses arising from temporary website interruptions.

Severability

If any provision of these Terms & Conditions is found to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue to remain valid and enforceable.

Waiver

Failure by Spankers to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights available to us.

Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, and Returns, Refunds & Exchange Policy, constitute the complete agreement between you and Spankers Apparels Pvt. Ltd. regarding your use of the website and purchase of our products.

They supersede all prior communications, representations, or agreements relating to the same subject matter.

Policy Updates

Spankers reserves the right to modify, revise, or update these Terms & Conditions at any time without prior notice.

Any changes will become effective immediately upon being published on www.spankersindia.com.

We encourage customers to review this page periodically to stay informed of any updates.

Contact Spankers Customer Support

If you have any questions regarding these Terms & Conditions or require assistance with an order, our team is happy to help.

Spankers Apparels Pvt. Ltd.

📧 Email: support@spankersindia.com

📞 Phone: +91 99090 28843

📍 Address:

802, Shri Vardan Textile Market,

Opp. Samrat School,

Parvat Patiya,

Surat – 395010,

Gujarat, India.

Thank you for choosing Spankers.

We appreciate your trust and look forward to delivering premium streetwear with the best possible shopping experience.